Our commitment

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AMBIT Youth Ltd is committed to delivering high-quality, safe, and ethical youth work. These Professional and Ethical Standards apply to all employees, contractors, trustees, and volunteers working with or on behalf of AMBIT Youth Ltd.

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They set out the behaviours and values we expect in order to protect children and young people, maintain public trust, and ensure professionalism in everything we do.

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Standards and frameworks we follow

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We align our practice with recognised national standards, including:

• National Youth Agency (NYA) National Occupational Standards for Youth Work

• Working towards the NYA Quality Mark for Youth Work

• Keeping Children Safe in Education (KCSIE) guidance, where applicable to our work and partnerships

• Relevant professional and ethical practice standards, adapted appropriately for a youth and community context

Safeguarding, inclusion, and the wellbeing of children and young people sit at the heart of all our professional standards.

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Our five core ethical standards

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All staff, contractors, and volunteers must be able to demonstrate that they:

1. Act with integrity and authenticity 

2. Provide a high standard of service

3. Act in a way that promotes trust

4. Treat others with respect

5. Take responsibility

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1. Act with integrity and authenticity 

This means being honest, open, and trustworthy in all that we do, particularly when working with children, young people, families, and partners.

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This includes:

• Being truthful and reliable in all professional dealings

• Working transparently and sharing information appropriately and safely

• Respecting confidentiality and data protection at all times

• Never exploiting or taking advantage of a child, young person, family member, colleague, or partner

• Declaring and managing conflicts of interest openly

• Not offering or accepting gifts or hospitality that could compromise professional judgement

• Always acting in the best interests of children and young people

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2. Provide a high standard of service

We aim to deliver safe, inclusive, and high-quality services that meet the needs of children, young people, and the communities we serve.

 

This includes:

• Being clear about roles, responsibilities, and expectations

• Working within your level of training and competence

• Seeking advice, supervision, or specialist support when needed

• Communicating clearly and accessibly with children, young people, parents, carers, and partners

• Using feedback to improve services

• Supporting a culture where safeguarding and quality are everyone’s responsibility

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3. Act in a way that promotes trust

Everyone representing AMBIT Youth Ltd is expected to act in a way that builds confidence and trust in our organisation and in youth work as a profession.

 

This includes:

• Acting professionally at work and in situations where you are representing AMBIT Youth

• Understanding that behaviour outside of work can impact trust and reputation

• Being mindful of how actions affect children, young people, colleagues, and the wider community

• Doing what you say you will do and being reliable

• Following both the spirit and the letter of our policies and procedures

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4. Treat others with respect

We are committed to equality, diversity, and inclusion. Everyone should be treated with dignity, fairness, and respect.

 

This includes:

• Being polite, considerate, and supportive in all interactions

• Never discriminating on the basis of race, ethnicity, gender, gender identity, sexual orientation, age, religion or belief, disability, or background

• Being aware of cultural differences and individual needs

• Creating safe and welcoming environments for all children and young people

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5. Take responsibility

We expect all staff, contractors, and volunteers to be accountable for their actions and decisions.

 

This includes:

• Acting with care, skill, and diligence

• Following safeguarding procedures and reporting concerns promptly

• Responding to complaints or concerns professionally and constructively

• Learning from mistakes and taking steps to improve practice

• Challenging poor practice and raising concerns where something does not feel right

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Questions, concerns, or reporting concerns

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If you have questions about these Professional and Ethical Standards, or if you wish to report concerns about the behaviour of a volunteer, contractor, or employee, please contact:

 

Email: safeguarding@ambityouth.com

 

All concerns will be taken seriously and handled in line with our safeguarding and whistleblowing procedures.

 

 

Last reviewed: January 2026